Terms of Service

Welcome to the Claire and Charles website. This platform is managed and operated by Claire and Charles (ABN 20 678 355 907) (referred to as "Claire and Charles," “we"). These Terms of Service, along with our Terms and Conditions of Sale, Privacy Policy, and Return and Refund Policy, govern your use of our website, claireandcharles.com.au (the "website"). The term "you" or "your" refers to the individual or entity accessing or using our website and the products and services provided through it.

Please read these Terms of Service carefully before using our website or purchasing our products and services. By accessing or using our website, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service and our Privacy Policy. If you have any questions, please contact us at info@claireandcharles.com.au. If you do not agree with any part of these terms, please refrain from using our website.

Information Provided on This Website

Our website aims to provide information about Claire and Charles products and services. This includes offering insights into our product benefits, which you can purchase directly through the website. However, the information presented does not consider your individual needs, goals, or circumstances and is not intended as medical, lifestyle, dietary, or professional advice. Using or relying on the information provided on our website is at your own risk.

We strive to keep the information on our website accurate and up-to-date, but we do not guarantee its completeness or accuracy. We are not obligated to update the information and reserve the right to correct any errors or omissions and change or update information, including cancelling orders, without notice, even after an order has been submitted.

Our website may contain links to third-party products, services, or websites. These links are provided for convenience and do not constitute an endorsement or recommendation. We are not responsible for the content or reliability of third-party sites and do not accept liability for any loss or damage resulting from their use.

Access and Use of This Website

We cannot guarantee that our website will be available at all times. We may restrict access to some parts or all of our website without notice. You are responsible for ensuring that you have the necessary arrangements to access the website and that all persons accessing it through your connection comply with these Terms of Service.

We may refuse service, restrict access, or cancel orders at our discretion. During your use of the website, your content, excluding credit card information, may be transmitted unencrypted and may be adapted to meet technical requirements of networks or devices. Credit card information is always encrypted during transfer over networks.

Liability and Disclaimer

The Internet is not a secure medium, and communications to and from our website may be intercepted. We are not liable for any loss or damage caused by viruses, system failures, or other harmful material that may affect your computer systems due to your use of our website or any linked sites.

Our website and all content, products, and services provided through it are offered "as is" and "as available" without warranties or guarantees of any kind. It is your responsibility to determine if our website and its offerings meet your needs and purposes.

To the fullest extent permitted by law, Claire and Charles disclaims all warranties, whether express or implied. We will not be liable for any indirect or consequential losses or damages arising from your use of our website or any associated third-party links. 

Intellectual Property

All content on this website, including text, graphics, logos, and software (collectively, "Our Content"), is owned by Claire and Charles and is protected by intellectual property laws. You may download and print Our Content for personal or internal business use only. Any other use, including modification, distribution, or reproduction, requires our written consent.

User-Generated Comments

If you submit or post comments, suggestions, or other materials (collectively, "Comments") at our request or voluntarily, you grant Claire and Charles the right to use, edit, and distribute your Comments in any medium without restriction or compensation to you. We have no obligation to maintain confidentiality, provide compensation, or respond to Comments.

We reserve the right to remove or edit any content on our website or social media that we find objectionable or that violates any third party's rights or these Terms of Service. You are responsible for ensuring that your Comments do not violate any third-party rights and do not contain offensive or unlawful material.

Prohibited Use

You must not use our website or social media for any unlawful purposes, including but not limited to, violating laws, infringing on intellectual property rights, harassing or discriminating against others, submitting false information, collecting personal data of others without consent, or spreading malicious code. We reserve the right to terminate access to our website for any prohibited use.

Links to or from Other Sites

Links to third-party sites from our website are provided for convenience. We do not endorse or accept responsibility for the content or use of these sites. You should make your own decision about using these sites and review their terms of use and privacy policies. You must not create links from other websites to our website without our written consent. For consent requests, please contact us at info@claireandcharles.com.au.

Amendments

We reserve the right to change or update these Terms of Service and any information on our website at any time without notice. Continued use of our website constitutes acceptance of the revised terms. If you do not agree to the revised terms, please stop using the website immediately.

General

Failure to enforce any part of these Terms of Service does not constitute a waiver of our rights. No agency, partnership, joint venture, or employment relationship is created by these Terms of Service. If any part of these terms is found to be invalid or unenforceable, it will be severed from the remaining terms, which will continue in effect.

These Terms of Service are governed by the laws of the state of Queensland, Australia, and you agree to submit to the jurisdiction of its courts.

Further Information

If you have any questions or require further information about these Terms of Service or our website, please contact us at info@claireandcharles.com.au.

By visiting or using our website, you agree to these terms. Thank you for choosing Claire and Charles.