Frequently Asked Questions
Is matcha safe whilst pregnant and/or breastfeeding?
The amount of caffeine contained in our matcha is below the advised limit for pregnant and/or breastfeeding women. It is always best to seek advice and consult with your GP or usual healthcare provider for personalised guidance on caffeine consumption during pregnancy and breastfeeding. They can help you determine a safe and appropriate level of caffeine intake based on your individual circumstances.
When will my Matcha be shipped?
Please allow 3-5 business days for your C+C Matcha order to be dispatched. We always strive to be as efficient as possible. We can’t wait for you to receive your order!
Is your matcha certified organic?
Our matcha is sourced from a JAS-certified farm in Japan, ensuring it meets the highest organic standards. JAS (Japanese Agricultural Standards) certification guarantees that the tea is grown without the use of harmful chemicals or pesticides, aligning with stringent organic farming practices. This certification not only affirms the quality and authenticity of our matcha but also ensures that it complies with Australian organic standards, making it a safe and healthy choice for our customers.
How should I store my matcha?
To best store matcha and preserve its freshness, keep it in an airtight container away from light & moisture. Store the packet in a fridge OR a cool, dark cupboard to protect it from exposure to air and light, which can degrade its flavour and colour over time.
Is your matcha pesticide free?
We are committed to producing matcha that is not only of the highest quality but also free from harmful pesticides. We rely on organic farming techniques, including natural pest control methods, to protect the tea leaves without the use of chemicals. By choosing to grow pesticide-free matcha, we preserve both the quality and integrity of our product, allowing you to enjoy a cup that’s as clean as it is delicious.
Why does some other brands/cafes matcha taste bitter?
Bitterness can be caused by low-quality Matcha, or a common error includes using boiling water instead of warm water (80-85 degrees) when whisking it. Matcha stored incorrectly can also be a cause of the bitter taste.
What is the best time to consume matcha?
The best time to have matcha can vary depending on individual preferences and lifestyle. Many people like to start their day with a cup of matcha. It provides a gentle caffeine boost, along with the calming effects of L-theanine, helping to increase alertness and focus.
If you're sensitive to caffeine, you may want to avoid it in the evening to prevent sleep disturbances.
Can I pick up or collect my order?
No, all orders are to be sent out by post.
Is your matcha ethically sourced and sustainable?
We are deeply committed to sustainable sourcing. We work closely with our suppliers to ensure that every step of the matcha production process is eco-friendly, from using organic farming methods to minimising waste. The integration of solar panels also powers our farming operations with renewable energy, making our matcha both naturally sweet and environmentally sustainable.
How do I become a stockist?
We are so delighted to provide the opportunity for Cafes, Restaurants, and Retailers to stock our Organic, Ceremonial Grade Matcha from Japan. Please contact us if you are interested!
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Organic Ceremonial Matcha
Regular price $69.95 AUDRegular priceUnit price / per